Terms & Conditions

Return Policy

Our 15-day returns guarantee

Our 30-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 15 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item.

We can only accept the return of opened items if they are faulty, then we will replace it with another new item.

We are unable to exchange items that are not damaged, defective or incorrect.

To return an item:

Place the item in the original shipping box or package. Include the original invoice. On the back of the original invoice, indicate the reason you are returning the item (wrong or damaged product, or you changed your mind).

Email or call us on 607 558519 and tell a customer service agent that you are returning your order.

Return your order with the original invoice to:

SANI:GRUP SCP
Avda México 21 - 4C Edificio Doña Pía
Mijas - 29650 MALAGA

Refunds:

SANI:GRUP SCP will issue a refund within seven to ten business days of receiving your returned order. Refunds are issued against the same manner you used to pay for the original order.

Privacy & Security

Why do you require my address, email and name details?

We need these details to accurately and quickly respond to your enquiries and orders.

Will my personal details be used for marketing purposes?

No

What other information do you keep about me?

Only your contact details are kept in case needed for an order

Disclaimer of Liability

Every effort is made to provide accurate and complete information. The information provided in this website is not guaranteed to be free from error, nor can SANI:GRUP SCP be held responsible for its use. Please consult a qualified, professional practitioner for any advice regarding the use of products, information or services found on our website. SANI:GRUP is not an advisor of health issues.

Subject to any terms implied by law and which cannot be excluded, SANI:GRUP SCP accepts no responsibility for any loss, damage, cost or expense (whether direct or indirect) incurred by you as a result of any error, omission or misrepresentation in any information in this site. All information on the site is subject to change. If you have any further questions about SANI:GRUP SCP privacy policy, please feel free to email us. Thank you for using our online resources

Contact us

You can contact us by e-mail at: info@sanigrup.com

Or call us to: 952 486177 / 607 558519

Telephone hours: 09:00 – 17:00 Monday to Friday (working days)

Or write to us at:
SANI:GRUP SCP
Avda México 21 - 4C Edificio Doña Pía
Mijas - 29650 MALAGA

Shipping and handling charges are calculated online. Please call if you have additional questions.